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Lessons of Resilience from Data Mtaani: Workers Navigating Risk and Opportunity in Digital Spaces
summary
On a Saturday morning in Nairobi, Kenya, a domestic worker is scrolling through her WhatsApp messages and pauses at a string of alerts in her workers’ group chats detailing warnings about online scams and fake job offers. Across the city, a tech worker is updating their LinkedIn profile, refining skills and scanning for new opportunities. Not too far away, an agricultural worker goes live on TikTok, showing customers the day’s fresh produce and taking orders in real time. This is the power of digital platforms.
